Poor service and bad smell

Shoprite Protea Gardens smells bad, it is dirty and smalls as if things are rotten I even got a head just 10mins into the store The staff is unfriendly and don't care we were helped by Madikizela Zingisa who we requested to withdraw money she was so rude and just said to us I don't have any money in my till and just dismissed me and my granny not even bothered