POOR SERVICE !!

Good day,

As you have not responded to my e-mail dated 28/10 the following e-mail will be sent to Hellopeter as well as the newspaper’s complaints columns by 4/11/2022 :

I ordered articles online at Shoprite Liquor store on 12/10/2022. I paid via my credit card, What they then did was to double charge me for the purchases I made.

I wrote an e-mail to them asking for a refund. They acknowledged my e-mail with a reference number ***.

On 17/10/2022 I received an e-mail which read :

Good Afternoon Cornelis Thank you for provided the details. Our Finance Team will be processing the reversal or refund. I will let you know as soon as this is done. Kind Regards Keturah On 28/10/2022 I enquired again regarding the repayment, which by today they haven’t responded.

As this is the kind of poor service I want to advice customers NOT to support SHOPRITE ONLINE ATT ALL