Poor service

I went to Shoprite, when I got to the till the cashier told me I didn’t weigh a pumpkin. I asked to go and weigh it and she refused, I asked her to tell the packer and the packer refused. I asked them to call a supervisor by the name of Yvonne she came and she looked at me as if she sees a toilet something and walked away express funny face. I asked the cashier again to call the manager and she pointed he is somewhere around. I felt bad because Shoprite treated me badly. The service was horrific, pathetic, disgusting and frustrating maybe because I am black then if I was white they could have jumped. I spent over 40 minutes in the shop waiting and staff was just looking. Then I decided to call customer care while in the store by the name of Chad and he said he will call the manager and the manager was not even there to answer the phone. What a disappointing and poor management from packer to cashier to Yvonne front controller to Henrick Cotzee who suddenly appeared from nowhere, maybe from smoking outside or maybe having some fun somewhere.

Shoprite I will not buy from you and will encourage my friends also not to come closer there. I will publish this on the major newspapers to let people know about this service.

Same manager can’t even make a decision. Poor management also.