CW
Candice W
1 reviews | Active since Sept 2014
27 Feb 2015, 14:16
poor service
I went to shoprite at randburg square today. A friend of mine was buying something and I needed to do a withdrawal. I get to the till & hlengiwe tells me she can't help me I must go to till 11. I go to till 11 and the lady tells me she has no money I must go to till 2. I am on my lunch break needing to get things done and that's the kind of service I get from shoprite. I am uphauled. I am sick being quiet every single time I get pathetic service from shoprite. Its not just this branch but others too. Why is shoprite's service so damn poor.
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Shoprite's replyOfficial
27 Feb 2015, 16:33Hello candicewilson,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Randburg.
As a customer driven business, Shoprite realises the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Randburg.
As a customer driven business, Shoprite realises the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply27 Feb 2015, 16:33
Official
Hello candicewilson,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Randburg.
As a customer driven business, Shoprite realises the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Randburg.
As a customer driven business, Shoprite realises the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Best regards,