Poor all round service from Vredenburg 2 branch

Been shopping from shoprite 2 branch in Vredenburg for ages. Customer service from that particular branch keeps on declining.There is no trolleys.You have to roam around and look for a trolley.I even had to pay the trolley attendants to look for a trolley and it has become big business for them.You dont get a trolley if you dont pay R20, otherwise the trolleys will only be reserved for paying customers.Eventually when you got the trolley it is difficult to move around the isles,because there is no staff member/s who is managing the queues in a orderly manner.Customers queues and blocking your way and no one seems to care. Management are nowhere to be found in the store ( Only in the parking lot smoking) Half of the cashiers on duty on busy days .Eventually when you get to the till point the cashier is either unfriendly or lacks training.It takes alot of time to ring up the groceries and most of the time the cashiers have to pack themselves. On top of that , are the trolleys not allowed to leave the store. You have to beg the manager to allow you to use the trolley to cart your groceries to your vehicle. Securities at the doors are plain rude and not properly trained and are in cahoots with the trolley attendants who sells trolleys to customers.It is plain chaos.