Pathetic service rendered

Good day,

I visited the branch(Shoprite Kwaggafontein) on 10 May 2022 time 15:00 card no *** to buy groceries only to find on the clearance table there was glass jars priced R6,00. I took 39 of them. The cashier scanned all of them however the prices differed as 17 of them was R8,99 and the rest was R6,00. The cashier (Ignacia Motha) called in for assistance from the supervisor however the lady couldn't assist and she called for the Branch Manager(Lindiwe Mabena). She came and told me that Shoprite is not selling in bulk however she can only give me 3 of the Jar bottles for R6.99 and further brought in the special to elaborate her story which made no sense. Only then she went to the table and brought the price and said but the jar glasses that are in question were not suppose to be there and there those that are R6.00 I opted to leave all the jars as they were displayed on the table for R6.00 My concern is for the whole Branch Manager to provide sub-standard service and change her stories with confidence .

I am truly disgusted not to mention the pathetic excuse that was given to me. I took photos of what seem to be done wrong by the packers and resulted being my fault. Regards Lindiwe