Pathetic Service

<p>On the 30th of September ( yesterday) i was at shoprite to purchace a few items and withdraw money. After standing in the long queu i went to a till (8 )and she asked me to move to till 3 as she did'nt have money. When i got to till number 3 there were 4 people in front of me who also wanted money and and to pay for thier items. The lady was just not concerned as she said she also doesn't have money and doesn't understand why we were sent to her till. it was month end the lady in front had a trolley almost full, and she also had to wait while the cashier was screeming across to find out why we were sent to her as she also doest have money. Finally after a long wait i was sent back to till 8 where i started.</p> <p>Why is shoprite no proactive? Why is there no notice to inform people while they are still in the queu that they are experiencing challenges in terms of cash?</p> <p>The worst part is the staff isnone apologetic, they don't see anything wrong with inconveniencing customers</p> <p> </p>