PATHETIC AFTER SERVICE ALWAYS

Since dealing with Shoprite/Checkers, never ever have any of there consultants requested my ID document. I have had and still have accounts by you Esther Moatlhudi, and I have been a customer of you for more than 2 years already. It is not my problem that you guys cancelled my ID. As far as my knowledge goes, you need to keep personal documents for atleast 5 years. So, I do not see the need to send you a copy of my ID, and the form I completed, does not even request me to write down my ID number, and you requesting a copy of my ID. I am sorry, but no can do. You have my bank statements, you have the POP, just pay over y damn money. It reflected today in your account, so you can pay over my money today.