Organized crime/hit

I went to Zola Shoprite liquor store on Friday evening just as I was about to pay at the till two armed men walked in demanding the we don't look at them, the security guards vanished and the lady at the till was very calm and so were all the people in the shop. I lost my wallet in the shop and I can't get the image of the dark skinned chubby guy waving his gun at me, this looked like a hit organized by people working in store looking at the way the lady at the till handled the situation I'm not sure if maybe that's how they were trained but I would like to see the footage from Shoprite liquor Zola from 7:30 to 7:45pm on Friday the 13th to see who made it out of the store with my wallet and work stuff inside the wallet and I need Shoprite to organize counseling for me for this traumatic experience.