CS
Chantall S

1 reviews | Active since Feb 2013

03 Feb 2015, 09:55

Old meat being sold!!

I am completely disgusted at the level of quality at Shoprite Maitland, and Shoprite Kuilsriver.<br> On four separate occasions myself or my husband has purchased meat from the two abovementioned stores. As we normally do check the meat in the packaging it looks decent to the eye, the expiry date is a few days away which is fine as we would be using the meat that same day/night. <br> But once we start prepping for our meal, opening the packaging you get a distinct strange odour. Rinsing the meat seems to resolve this, only to discover once we sit down to eat that this meat is definitely OFF! And sometimes you can see on the underside of the meat there is definitely something wrong. Every time this has happened. We have experienced the same thing with vegetables from Shoprite too. Mouldy once removed from packaging. Am I expected to prepare and feed your products to my babies??<br> This is completely and utterly disgusting as Shoprite claims the products are \fresh". Please restore my faith in the Shoprite brand. """

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Replies (1)
Shoprite
Shoprite's reply03 Feb 2015, 15:44
Official
Hello C_Stewart,

Thank you for taking the time to contact Shoprite with your concerns about the butchery and fresh produce products you purchased.

As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with your shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.

Kind regards
Devon Currie
Customer Relations