NK
Niresh K

1 reviews | Active since Jun 2015

16 Jul 2015, 19:11

not enough staff

We frequently visit the shoprite in this area and always have to wait in long queues for service. There's always never enough tellers during peak times and on weekends its even worse there are 10 tills but there's always only four open no matter how busy the store is and the floor managers don't seem to care.2 the money market counter has the same problem with 3 till avaiable there's only one person working there with long queues going out the door and no one seems to bother about the inconvience this is causing.3. The staff also need to be sent for customer care couses their attitude stinks and they more interested in talking about personal matters whilst working. The same excuses are given everytime there's not enough tellers after speaking to a staff member I found out there's discrination going on In the store wherby the black lady in charge of employment is discrimanating against other race groups with regards to employment. Senior management at Shoprite need to sort this store out asap u are losing customers .

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