JK
Jan K
1 reviews | Active since Dec 2011
26 Mar 2015, 13:10
Not Accepting Old Money
On 26 March I went to buy groceries at Shoprite Pier 14.<br> I paid with R 100, signed by Mr Mboweni (serial number CB***D). Big was my surprise when the cashier told me that Shoprite does not accept old notes and this one was too old.<br> I made sure that the note had a watermark and that it was legal tender. However, the note was still declined.<br> I was advised to exchange the note at a bank. <br>
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Shoprite's replyOfficial
26 Mar 2015, 16:06Hello Boetman,
On behalf of the Shoprite supermarket chain, I would like to apologise for the bad experience you had at Shoprite Pier 14.
As a customer driven business, Shoprite understands the importance of offering superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for the bad experience you had at Shoprite Pier 14.
As a customer driven business, Shoprite understands the importance of offering superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply26 Mar 2015, 16:06
Official
Hello Boetman,
On behalf of the Shoprite supermarket chain, I would like to apologise for the bad experience you had at Shoprite Pier 14.
As a customer driven business, Shoprite understands the importance of offering superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for the bad experience you had at Shoprite Pier 14.
As a customer driven business, Shoprite understands the importance of offering superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations