No/poor service Shoprite Kleinmond

This is not my first complaint about bad service at the Shoprite Centre, Main Road, Kleinmond. There are long queues and only two to three cashiers available. It takes ages just to buy a bread. Today I wanted to buy 1 x 6 litres of long life milk. I walked through the whole store, asked for assistance and the lady told me the next isle, while I had to interrupt two Shoprite workers chatting, blocking the whole passage in my search for long life milk. I told her that there was not milk in the next isle and she just carried on having her conversation with her ****orker. I left my whole trolley in the store, left without any purchase and went to shop at another store in town where I get service. The season is upon us. I would rather not shop at Shoprite at all during this festive season as local clients, have to be subjected to no or poor service during the whole year already. If people don't want to work, get rid of them and appoint people who want to work, has pride in their jobs and embrace client/customer service. An express till is not an express if the cashier is lazy. Clients leave their goods at the till and leave the queue to get something they forgot, in the mean time keeping the whole queue. This is not acceptable. There is really big issues with this store and I will keep on complaining and ask my fellow citizens to refrain from shopping at Shoprite Kleinmond. Without clients/customers, there are no work.