1 reviews | Active since Feb 2015
no toilet to pee for a 7 months pregnant woman
My wife whose 7 month pregnant n I went for shopping @ shoprite this afternoon, but unfortunately she needed to pee n which was understandable for sum1 in her condition, went to the manager on duty there but was very ****ed off!! n upset when told that they do not supply toilet to the customers no matter what... akg... had to leave the store n walk to the nearest garage in order for my wife to pee as she could not hold it any longer, then came back to spend R830 to that store..im very disappointed, those this store have customer service, do they know what it is??? Think I start doing my grocery@ pick n pay.. clearly show that shoprite those not care abt there customers, my name is samuel mo***eng and email : [Email Removed]
Thank you for taking the time to contact Shoprite about your bad experience at Shoprite Bethlehem.
We are sorry to hear that your wife was not permitted to use the store's facilities at the time of your visit. Although our stores do not have public facilities in general the management should have used their discretion in this case. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management in order for the matter to be addressed. One of our operational representatives will be in contact with you shortly.
In conclusion I would like to thank you for taking the time and effort to bring this matter to our attention.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite about your bad experience at Shoprite Bethlehem.
We are sorry to hear that your wife was not permitted to use the store's facilities at the time of your visit. Although our stores do not have public facilities in general the management should have used their discretion in this case. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management in order for the matter to be addressed. One of our operational representatives will be in contact with you shortly.
In conclusion I would like to thank you for taking the time and effort to bring this matter to our attention.
Kind regards
Devon Currie
Customer Relations