eE
eben E
1 reviews | Active since Dec 2010
02 Feb 2015, 22:04
no stock nido 1+
This is the 2nd time that I walked into shoprite blue downs at the cavalier centre that I discover no stock of nido 1+, when asked for assistance by the front line staff they give you attitude and then when I approached a supervisor I was told it's not my duty i'm heading home this store has lost there customer service level...they service the wider bluedowns community because of their location, I feel an apology would have been in order but to have received the attitude from the supervisor was the pits...
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Shoprite's replyOfficial
03 Feb 2015, 15:26Hello ebenskye,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Blue Downs.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. For this reason, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with your shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Blue Downs.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. For this reason, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with your shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply03 Feb 2015, 15:26
Official
Hello ebenskye,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Blue Downs.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. For this reason, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with your shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Blue Downs.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. For this reason, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with your shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations