1 reviews | Active since Feb 2015
No service to complain about to start with
16H40 i got to tsakane mall shoprite took a trolley and started shopping. I then go to till point 3 the one after express tills and wait to be served only for the lady to cut the line and say we join another the till is being closed. I move to the next till line and to also meet the till closed held by another customer who informs us that till closes after them. I move the 3rd time to the express till one after taking things i really needed to stand in the long line to only see the same board held by a customer once again. Like reall!!! How possible is it that month end tills close with us after standing to be told they are cloosed. Im infuriated to the extreme point as i went there after work and after asking someone to take my son from the creche transport and i wasted a whole hour in a shop with no service to complain about to start with. 17H32 was the time i managed to get out feeling ****** as i never got served along with all after myself.
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Tsakane.
As a customer driven business, Shoprite realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Dean Olwage
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Tsakane.
As a customer driven business, Shoprite realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Dean Olwage
Customer Relations