1 reviews | Active since Mar 2015
NO respect for a customer
I went to shoprite to buy 2pkts of sausage then went to stand in the Q as I got to the pay point this women told me she is not gna scan my items she then helped the customer that stood behind me I then immediatly went to the manager on duty give him my complained he looked at me as if I'm crazy never adressed my complained I then looked around and there she shouted here kom betaal vir jou goed as I payed she trew my change on the counter I felt. Disappointed as I'm a regular customer at that store I couldve went to go buy my meat at. A butcher nearer but I chose shoprite me personally come out of the retail industry and I treated customers with the respect I give my parents and her attetude is bad for business thank YOU
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Pelican Park.
As a customer driven business, Shoprite realises the importance of providing superior service and in the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Pelican Park.
As a customer driven business, Shoprite realises the importance of providing superior service and in the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations