LM
Luke M
1 reviews | Active since Oct 2012
06 May 2015, 14:03
NO PACKERS AT ALL AT SHOPRITE
NEWLANDS SHOPRITE AT JOHANNESBURG REALLY PROVIDE BAD SERVICE TO CUSTOMERS. I HAVE BEEN SHOPPING THERE NUMBER OF TIMES. THEY DONT HAVE PACKERS, NO MATTER HOW MANY ITEMS YOU ARE BUYING, NO MATTER HOW FULL THE TROLLEY IS, IF YOU ARE CUSTOMER YOU MUST PACK YOUR GROCERY AFTER PAYING. WHAT A POOR SERVICE. I AM NOT SURE IF THEY DO THIS BECAUSE THEY OPERATE IN COLOURED COMMUNITY COMPARING TO SHOPRITE AT NORTHCLIFF.
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Shoprite's replyOfficial
07 May 2015, 16:44Hello Luke07,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experiences when visiting Shoprite Newlands. As a customer driven business, Shoprite understands the importance of providing superior service in a customer-friendly environment. For this reason, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experiences when visiting Shoprite Newlands. As a customer driven business, Shoprite understands the importance of providing superior service in a customer-friendly environment. For this reason, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply07 May 2015, 16:44
Official
Hello Luke07,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experiences when visiting Shoprite Newlands. As a customer driven business, Shoprite understands the importance of providing superior service in a customer-friendly environment. For this reason, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experiences when visiting Shoprite Newlands. As a customer driven business, Shoprite understands the importance of providing superior service in a customer-friendly environment. For this reason, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations