NM
Ntandoyenkosi M

1 reviews | Active since Jun 2014

25 Mar 2015, 09:39

No express till!

I went to purchase a single item from Shoprite Randburg Square yesterday. It was a very busy day and the queues were rather long, as normally is the case at Shoprite. I looked around and noticed that there were no express tills. So I had to wait in line with people paying for trolley loads. After waiting for what seemed like an eternity on the queue I decided to jump across to the Kiosk cashier as there were only two customer at that till. When it was my turn my pay I was told that \for security reasons

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Replies (1)
Shoprite
Shoprite's reply25 Mar 2015, 14:52
Official
Hello Always ,

Thank you for taking the time to contact the Shoprite supermarket chain.

We are sorry to hear of your bad experience when visiting Shoprite Randburg. Shoprite realises the importance of providing quality products and superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation.

One of our representatives will be in contact with you.

Kind regards
Devon Currie
Customer Relations

Best regards,