bM
bevan M
1 reviews | Active since Sept 2013
28 Apr 2015, 13:28
no customer or manager skills
I went saturday again 2 your store and once again the lines was standing with people. Only 2 people on express counter. I complained bout it and the manageress just walked away without telling me what she's going 2 do. I went 2 the branch manager and complaint 2 him about it but all he said yes yes and said she was wrong. After I complaint then only they went 2 go fetch other 2 cashiers whoi was on lunch @ the same time. Shoprite can't manage their shops and then they always want 2 advertise how good they care abouth their customers. Hell no they don't. Bad store management and bad customer service
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Shoprite's replyOfficial
29 Apr 2015, 11:23Hello Belton23632,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience.
As a customer driven business, Shoprite understands the importance of providing customers with good service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly in order to gather further information.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience.
As a customer driven business, Shoprite understands the importance of providing customers with good service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly in order to gather further information.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply29 Apr 2015, 11:23
Official
Hello Belton23632,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience.
As a customer driven business, Shoprite understands the importance of providing customers with good service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly in order to gather further information.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience.
As a customer driven business, Shoprite understands the importance of providing customers with good service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly in order to gather further information.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations