LT
Lee T
1 reviews | Active since Aug 2017
02 Apr 2024, 17:03
Never going back.
If you go to the Shoprite at Dube/ Phefeni just after Holy Cross Church, turn back. From the GM to the Cashier it's a mess. That is run like a ****a shop. If you are black it means it's a favour. No service, they are rude, I was groceries for R3595 and wanted to withdraw R500. They did not care, all she said as a sup and manager, "my cashier does not have R500, you can go shop else where". I kept quite and walked away. Clearly my money is not worthy for Shoprite. I left my trolley and walked.
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Replies (2)LT
Lee T's updateReviewer Update
30 Apr 2026, 07:37It is how the shoprite brand is drowning and butchered by its staff members, especially the shoprite at Dube Malifele.
The staff are not willing to assist, always chatting with each other and ignoring customers and rude when you ask product related questions. The cashiers are the worst.
On the 28th, I was annoyed by the money market area. They are packed up behind the counter chit chatting, eating behind the till, especially the young lady who apparently is assigned to open up the Money Market Account. She had dreadlocks, I mention this as staff half the time have no name badges.
She was chewing and popping gum, while myself and partner, needed help with the Money Market Account in which we had registered online.
She was half the time, more focused on what was happening next her and her gum. Was not willing much to help with the account. She just added to the frustration and would not care much about the issue. I asked so, why is my account frozen, and what can she do to. She just shrugged her shoulders and kept on with her gum.
We furiously walked off and took my ID. As we walked off, you could hear her saying to her colleagues, " aah, bayahlanya, what do they expect us to do?"
We are still disturbed by this, as knowing that if you ask for the manager, you will be taken from pillar to post from experienced.
The staff are not willing to assist, always chatting with each other and ignoring customers and rude when you ask product related questions. The cashiers are the worst.
On the 28th, I was annoyed by the money market area. They are packed up behind the counter chit chatting, eating behind the till, especially the young lady who apparently is assigned to open up the Money Market Account. She had dreadlocks, I mention this as staff half the time have no name badges.
She was chewing and popping gum, while myself and partner, needed help with the Money Market Account in which we had registered online.
She was half the time, more focused on what was happening next her and her gum. Was not willing much to help with the account. She just added to the frustration and would not care much about the issue. I asked so, why is my account frozen, and what can she do to. She just shrugged her shoulders and kept on with her gum.
We furiously walked off and took my ID. As we walked off, you could hear her saying to her colleagues, " aah, bayahlanya, what do they expect us to do?"
We are still disturbed by this, as knowing that if you ask for the manager, you will be taken from pillar to post from experienced.
LT
Lee T's update30 Apr 2026, 07:37
Reviewer Update
It is how the shoprite brand is drowning and butchered by its staff members, especially the shoprite at Dube Malifele.
The staff are not willing to assist, always chatting with each other and ignoring customers and rude when you ask product related questions. The cashiers are the worst.
On the 28th, I was annoyed by the money market area. They are packed up behind the counter chit chatting, eating behind the till, especially the young lady who apparently is assigned to open up the Money Market Account. She had dreadlocks, I mention this as staff half the time have no name badges.
She was chewing and popping gum, while myself and partner, needed help with the Money Market Account in which we had registered online.
She was half the time, more focused on what was happening next her and her gum. Was not willing much to help with the account. She just added to the frustration and would not care much about the issue. I asked so, why is my account frozen, and what can she do to. She just shrugged her shoulders and kept on with her gum.
We furiously walked off and took my ID. As we walked off, you could hear her saying to her colleagues, " aah, bayahlanya, what do they expect us to do?"
We are still disturbed by this, as knowing that if you ask for the manager, you will be taken from pillar to post from experienced.
The staff are not willing to assist, always chatting with each other and ignoring customers and rude when you ask product related questions. The cashiers are the worst.
On the 28th, I was annoyed by the money market area. They are packed up behind the counter chit chatting, eating behind the till, especially the young lady who apparently is assigned to open up the Money Market Account. She had dreadlocks, I mention this as staff half the time have no name badges.
She was chewing and popping gum, while myself and partner, needed help with the Money Market Account in which we had registered online.
She was half the time, more focused on what was happening next her and her gum. Was not willing much to help with the account. She just added to the frustration and would not care much about the issue. I asked so, why is my account frozen, and what can she do to. She just shrugged her shoulders and kept on with her gum.
We furiously walked off and took my ID. As we walked off, you could hear her saying to her colleagues, " aah, bayahlanya, what do they expect us to do?"
We are still disturbed by this, as knowing that if you ask for the manager, you will be taken from pillar to post from experienced.
LT
Lee T's updateReviewer Update
30 Apr 2026, 07:39Never surprised with this particular store. Just after a paycheck and regardless of service.
LT
Lee T's update30 Apr 2026, 07:39
Reviewer Update
Never surprised with this particular store. Just after a paycheck and regardless of service.