money Market delay

I DEPOSITED MONEY ON THE 28TH OF MAY FOR SOMEONE WHO NEEDED IT URGENTLY.THAT PERSON WAS TOLD THAT THE PIN NUMBER IS WRONG. <br> I LATER WENT BACK TO THE BRANCH TO DISPUTE THIS AND WAS TOLD OF THE PROCEDURE OF GETTING THE PIN AGAIN SENT TO ME.I THEN WENT TO THE POLICE STATION AND DID THE WHOLE PROCESS HOWEVER.SINCE SATURDAY THE 13TH I HAVE SUBMITTED THESE AND NO PIN HAS BEEN SENT TO ME. I A SHOCKED THAT YOUR STORE MANAGER INFORMED ME SHE DOES NOT HAVE YOUR CNTACT DETAILS IN ORDER FOR ME TO FOLLOW THIS UP AND DOES NOT KNOW ABOUT THE TURN AROUND TIME. <br> <br> I DON'T KNOW IF YOUR COMPANY UNDERSTANDS THAT WHEN DEALING WITH MONEY O MATTER HOW SMALL THE AMOUNT MAY BE IT IS AN IMPORTANT MATTER AND SHOULD BE DEALT WITH URGENCY. THIS SERVICE IS CONVINIENT YES BUT THE DELAY HAS REALLY GOT ME IRRATE.