sT
shirley T
1 reviews | Active since May 2015
09 May 2015, 14:36
money market
I went to shoprite this morning at about 8:15 to transfer money.I transfer 1000 first,1100,1600 and 200.I used the same pin no for all 4 transfers.an snd it to the people that suppose to receive the money.3 of them got the money and the 4th one went to shoprite in PE when she came there they told her the money has been received so I went back to. Shoprite postmasburg so ask the manager to help me so that I can know when is the money received by whom.cause the system should show and her the receipt and show her the mesage that I snd for the person but she refused to help.what should now.
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Shoprite's replyOfficial
12 May 2015, 11:29Hello shirley tawa,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience when utilising the Money Transfer service at Shoprite Postmasburg. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation.
One of our representatives will be in contact with you to gather the relevant transaction information in order to track and trace your money transfer.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience when utilising the Money Transfer service at Shoprite Postmasburg. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation.
One of our representatives will be in contact with you to gather the relevant transaction information in order to track and trace your money transfer.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply12 May 2015, 11:29
Official
Hello shirley tawa,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience when utilising the Money Transfer service at Shoprite Postmasburg. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation.
One of our representatives will be in contact with you to gather the relevant transaction information in order to track and trace your money transfer.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience when utilising the Money Transfer service at Shoprite Postmasburg. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation.
One of our representatives will be in contact with you to gather the relevant transaction information in order to track and trace your money transfer.
Kind regards
Devon Currie
Customer Relations