iD
innocent D
1 reviews | Active since May 2015
07 May 2015, 23:18
misleading adds and bad service
Shoprite promised consumers that they can withdraw cash at tills points never did it mention at selected stores stay close to the branch at tembisa jiyane branch bad service bad attitude it's convenient for me cause it's a walking distance but I never shop there its like a tuck shop the range they keep of products it's hideous and insulting to consumers that stay there u can't withdraw cash cause they say it's a u save store not shop rite what difference is there
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Shoprite's replyOfficial
08 May 2015, 17:47Hello bonginkosi22,
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experiences at Usave Tembisa. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion, I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experiences at Usave Tembisa. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion, I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply08 May 2015, 17:47
Official
Hello bonginkosi22,
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experiences at Usave Tembisa. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion, I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experiences at Usave Tembisa. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion, I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations