bM
bevan M
1 reviews | Active since Sept 2013
06 Apr 2015, 16:41
manager think its her store
I was in ytour store now 16:10 and the cashier Pumeza by the kiosk and the manager cathy refused 2 let me pay 4 my stuff by the kiosk. I went there cause I wanted cig's also and cause of them I left all my stuff there and left with nothing. The last time I had the same problem and the other manager contacted and told me I can pay there and once again I left with nothing. Shoprite advertise always bout good service but once again your service suck big time
Helpful (0)
Replies (1)0
Replies (1)
Shoprite's replyOfficial
07 Apr 2015, 09:45Hello Belton23632,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Broadway.
As a customer driven business, Shoprite understands the importance of providing a customers with an enjoyable shopping experience . In the interest of good customer service, the details of your visit will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Broadway.
As a customer driven business, Shoprite understands the importance of providing a customers with an enjoyable shopping experience . In the interest of good customer service, the details of your visit will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply07 Apr 2015, 09:45
Official
Hello Belton23632,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Broadway.
As a customer driven business, Shoprite understands the importance of providing a customers with an enjoyable shopping experience . In the interest of good customer service, the details of your visit will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Broadway.
As a customer driven business, Shoprite understands the importance of providing a customers with an enjoyable shopping experience . In the interest of good customer service, the details of your visit will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Best regards,