RB
Rohan B
1 reviews | Active since Nov 2013
23 Apr 2015, 18:11
Manager is null and void at the store.
Price was wrong . False advertising, and the poor trainee manager does not get any help from the \so called manager one Mr. / Mrs. Molefe . I've been standing at the cashier purchasing wine
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Replies (1)
Shoprite's replyOfficial
24 Apr 2015, 15:07Hello Rohanbarn123,
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experience at Shoprite Pretoria North. As a customer driven business, Shoprite understands the importance of offering good service and we apologise for the manner in which you were treated in this instance. The details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experience at Shoprite Pretoria North. As a customer driven business, Shoprite understands the importance of offering good service and we apologise for the manner in which you were treated in this instance. The details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply24 Apr 2015, 15:07
Official
Hello Rohanbarn123,
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experience at Shoprite Pretoria North. As a customer driven business, Shoprite understands the importance of offering good service and we apologise for the manner in which you were treated in this instance. The details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experience at Shoprite Pretoria North. As a customer driven business, Shoprite understands the importance of offering good service and we apologise for the manner in which you were treated in this instance. The details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Best regards,