1 reviews | Active since Nov 2010
LIVID, DISAPPOINTED,INCONVENIENCED!!!
I do not even have word to describe the attitude and respond I received from the controller at USAVE Shoprite in Pretoria scheiding street. I simply asked her how come they is only one teller to assist so many people and her respond was I knocked off. What professionalism does it show if your a leader but respond in such a manner knowing that your reflection to the company is service. I m a loyal customer to Shoprite but from the treatment and service I received from the controller it is inappropriate at all . I'm not even sure if il ever buy at Shoprite anymore completely . I am writing this email now because I still feel that I was assisted very bad . I'm glad that I never bought anything as a result of poor customer satisfactory.
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Usave Scheiding Street.
As a customer driven business, Shoprite realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Usave Scheiding Street.
As a customer driven business, Shoprite realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations