LAZY RUDE STAFF MEMBER

I went to Shoprite Protea Gardens in Soweto money market to get assistance because we needed proof of payment for transactions done there, the manager there was very help full her name is Stephanie and as much as the dates went far back she helped out a lot. Requested that I get a letter from my attorney which I did and sent the query to head office after a couple of days I got the proof of payments, but i went back again to get the transactions done under my name and this time the lady Alicia Buchnier Tejada responded in the most shocking manner. Her email response I quote \What do you want from me