*** service

I went to Shoprite the minute they opened at 08h00 this morning, I wanted to buy some breakfast, but I decided to play the Powerball first, I took the ticket and marked the number on the shelf counter at the money market n proceeded to wait on the queue for my turn, the were two clients in front of me, when it was my turn the cashier kedibone said with attitude the lotto machine is out of order since Monday n she didn’t even check if its back online again, before I even said anything she screamed next with attitude, the I told her why didn’t she inform me in time that the machine was out of order then I could have not wasted my precious time n bought my breakfast n left, I took my time to support a local brand and now the lady sees client as a distraction to her work not as the reason why she woke up and sat at the desk to serve us, the sooner she realise we the client are the reason why she has the job the better. looking at the growth of Shoprite brand from humble beginnings to what it has achieved today through blood sweat n tears of dedicated individuals that tailored n built not only future of the brand but families of the employees have benefited so far, I am sure the strategy that Pieter Englebrehct n his predecessors had a vision and still uphold the vision strategies that the companies align with n not forgetting communities within which its existing, I am happy to say I saw S****s development in community service within the website but I think they neglect people like kidibone she needs client services development, the share price has increased to 11%=52 billion so if really people like kedibone contributed to that growth then I will dissociate myself with such brand, but I know n support it because of its giving back to our communities so I am gatvol if I see that employees sees us as stupid distraction n they don’t know who they sell to on a daily basis, last week I had an interesting conversation with the chemist very nice lady at randburg square Shoprite chemist those are our unsung heroes they make me feel welcomed.. so just take kedibone to shadow that lady at the chemist she can learn a thing or two