CJvV
Chantell Janse van Vuuren

1 reviews | Active since Mar 2015

31 Mar 2015, 23:08

It's a pleasure to wait in THIS queue!

I was browsing ShopRite reports out of boredom, and decided to drop my penny also. My husband, at the Pretoria North branch, was waiting in a rather long line on payday last month. He noticed people laughing at the front of the line, and got upset, as he assumed the staff were chatting infront..<br> To his surprise, when he got the the front, he realized what was happening: the packer was doing jiggies and joking with the customers in the line!<br> While the cashier did her duty and served the one client, the packer would chat with the next one. Her good humor spread to all within earshot, creating a circle of smiles around the till. <br> Hubby was duly impressed, but because the store was so busy, did not think he would be able to see the manager. Typically customer,he also neglected to check the two ladies's name tags so I can't mention them by name. Yes, Mr Zwennis, they were actually wearing their tags.<br> We all forget sometimes that these people say 'hello' hundreds of times per day and also get tired and frustrated, but these ladies brought smiles to an otherwise difficult day.<br> Leaving the store, my husband heard an elderly client say that he would only pay at that till from now on

0
Replies (1)
Shoprite
Shoprite's reply01 Apr 2015, 10:16
Official
Hello ChantellonYahoo,

On behalf of the Shoprite supermarket chain, I would like to thank you for taking the time to post your compliment about the enjoyable shopping experience you and your husband had at Shoprite Pretoria North.

I would like to assure you that this is the level of service that Shoprite as a company strives to provide at all times and I will ensure that the relevant divisional managers and staff receive your kind words of praise.

In conclusion, I would like to thank you for shopping at Shoprite and for the time and effort you have taken to bring this matter to our attention. Not many of our satisfied customers take the time to tell us about their good experiences.

Kind regards
Devon Currie
Customer Relations