he insulated staff member infront of customers to the extent that he showed her a middle finger. thats
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Shoprite's replyOfficial
23 Mar 2015, 15:22
Hello zonketsheko,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Tembisa.
As a customer driven business, Shoprite understands the importance providing superior service in a customer-friendly environment. For the reason, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply23 Mar 2015, 15:22
Official
Hello zonketsheko,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Tembisa.
As a customer driven business, Shoprite understands the importance providing superior service in a customer-friendly environment. For the reason, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.