Inadequately equipped to handle sassa card renewals

The elderly pensioners that have to wait hours to renue sassa cards, as the staff go on leisurely lunches and then blame the system is offline. @shoprite why partner with sassa if not equipped to handel the situation. Pensioners have sat at Randburg Square from 09am this morning and have still not been attended to, now many are going to be sent home to additional costs for travel and have to come another day.