TK
Toki K

1 reviews | Active since Jul 2011

18 Mar 2015, 13:37

Improve your Service

As a regular shopper at Shoprite Newlands now it has come to the extend that I must air my views about this store. Every time when I go for shopping on my way home the service is bad there's always shortage of cashier at the tills. I always ask my self does this shop has a manager? If there is one surely he/she doesn't perform his/her duties.Please assist by instill discipline in that store.

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Replies (1)
Shoprite
Shoprite's reply19 Mar 2015, 16:09
Official
Hello Toki-K,

Thank you for taking the time to contact the Shoprite supermarket chain.

We are sorry to hear of your bad experiences when visiting Shoprite Newlands. As a customer driven business, Shoprite understands the importance of providing superior service in a customer-friendly environment. For this reason, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.

Kind regards
Devon Currie
Customer Relations

Best regards,