LM
Lethabo M
1 reviews | Active since Mar 2015
04 Mar 2015, 19:31
I will not helpyou
I was referred to Lesego Mahlangu for assistance with regards to the money market program done by shoprite. when i got to Lesego he referred me back to the same person that sent me to him. i explained to Lesego that there is a very long queue there, and if he could assist me with getting back to the till he referred me too. Lesego simply refused and said he wont help me. I feel this is totally unacceptable for shoprite Pretoria to hire such *********** stuff with bad atittude to customers. it is not within the standard services of shoprite this killed my loyalty to shoprite
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Replies (1)
Shoprite's replyOfficial
05 Mar 2015, 16:09Hello Lethabo Masotla,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply05 Mar 2015, 16:09
Official
Hello Lethabo Masotla,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Best regards,