Horrible service

I am very disappointed in the way customer service is portrayed at Batho pele plaza in soshanguve

From the management team down to the cashiers, I think they taking advantage of us because we are in kasi and we can't do anything about it. The service is pathetic and horrible,they short cashiers and they don't do anything about it

On Saturday the 14/10/2017 I went at the branch to buy some stuff for my family and when I got there there were only 4 cashiers and the queues were horribly long and they seemed not to care at all how do you build in so many cubicles and not utilize them when needed especially paydays?

At money market counter they were 4 employees chatting not willing to assist at all.your floor managers yhoo the attitude is out of this world esp the one lady with Sekhukhune surname yhoo she needs to go back to training because she doesn't know customer care principles at all... Spoke to Smangele who told me that she booked few cashiers for the day I mean really???? Payday and you book few cashiers for what? Budget???? Finally they brought one cashier who seemed not pleased at all to assist us and all she could utter was do you need plastic,I mean is it how you train them?not to greet and smile and be friendly??? I love shoprite but if at kasi that's how you train your employees to treat our mothers and fathers and our aunts just because they won't have a say then I don't know

I am so disappointed I am even hurt that still in 2017 we still experiencing bad customer service at some places other than the malls..Kindly look in to this and I will appreciate some feedback from your employees on why are they mistreating us like this