horrible and bad customer services

As a regular customer at Shoprite Eldorado Park ext. 5 i had done my monthly shopping and wanted to purchase a micro wave. I saw the essential microwave for R 750.00 and decided that i wanted the black one in colour. I asked one of the staff members to assist me to remove the microwave as it was on the top shelve which he did. I went to pay for my groceries at the till when the teller told me that the price on the system is different from the price on the token that was on display.

I had asked the teller if i should go to the ail and remove the token that has the price of R 750 and he said its ok i can fetch it. I left and returned with the token and he called his supervisor (Lady) and she couldn't assist but called the store manager (Ronald Mudau) He walked with me back to the ail where i saw the the microwave and indicated that the prices was changed the night before and insinuated that i brought the token from somewhere else and wanted to pay for the item with an old promotional token that had an old price. I am degusted and the fact that a store manager behaved in that manner worse in front of other customers. We had an argument about him giving me the services that was given to me and the fact that he wanted to school me first on what I needed to do next time when I purchase items at Shoprite. All I wanted was to know if he was going to sell the item that I wanted at the price that was on display or not. He said he wont sell it to me unless I listen to what he has to tell me first.

I am truly appalled to have been reprimanded like that in public by the store manager of Shoprite worse to be accused of taking the price token prior to the day of wanting to purchase the microwave and him claiming that the token wasn't there as they had removed it the night before says a lot about Shoprite and their ethics or how their staff members are being trained.