false electricity

<p> </p> <p>Good day</p> <p> </p> <p>I purchased R200 electricity at BlueDowns Shoprite the 18/07/2017, when I went home to put the electricity in my meter box the meter box gave an error saying "OLD", so i called eskom and they advised the electricity is not showing on their system. I went back to the BlueDowns Shoprite and told them what Eskom had told us they"called" Eskom and told us we must wait a few ours then it will work.</p> <p>I went Shoprite Bellville and bought R20 electricity and this worked immediatly when i punched it in the box.</p> <p>I went back to BlueDowns Shoprite and explained that we bought electricty in Bellville and it worked so the error was on their side.</p> <p>The manager told me he will escalate the matter and give feedbakc today at 10:30, i am still waiting for him to call.</p> <p>My meter Box is currently on 2units because R20. electricity does not last in our house thats why we bought R200 i do not have any money to buy electricty and when i get home tonight my elelctricty will be out and shoprite is investigating </p> <p> </p> <p>PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p>