Extremely bad attitude

This morning we frequented Shoprite Robertson for a few purchases. My mother attempted to pay for her lettuce and cucumber at the kiosk, the security guard abruptly told her she was not to leave through the area he was standing and proceeded to laugh in her face. We then went to the kiosk via the tills as per his request, however his attitude was incredibly rude and when I checked his name so that I could complain, he turned to me and demanded to know why I wanted to know his name and continued shouting at us as we left the store. His name is Nahimana. This is absolutely unacceptable behaviour by your staff and it is not the first time I have experienced such bad service at this particular store. I would like action be taken this time.<br> <br>