MS
Masilo S

1 reviews | Active since Sept 2016

02 Jan 2020, 14:44

Expired products and manager doesn't care

I went to Shoprite U-Save in Modjadjiskloof to buy something to drink, I decided to buy Mageu. When checking I realized that about 9 of them had expired in around 20 December 2019 and was packed in a row 3, hidden with 3 that are expiring on the 17 January 2020. I looked around to find a staff member so I can show them but didn't see anyone,I went to the hills and asked to see a manager or supervisor. They sent me to a guy who was at the Kiosk with a cashier,waited for him to finish. He then came out of the Kiosk. I greeted him but he kept quiet and with a rude body language just passed. He came back and I greeted again thinking maybe he didn't hear me, again didn't acknowledge me and just passed. He went to one of the tills and I followed him,asked if he's the supervisor but rudely said "I'm the manager".

I tried to connect with him with same attitude but couldn't since isn't my personality, I asked if he's aware of items on the shelves with expired date but he said to me he doesn't merchandize and he doesn't have to know. I said to him I'm informing you that there are expired Mageu's on the shelves, he said me so what?

I am asking myself now how many expired items are there on the shelves that our families are buying without checking expiry date, since the manager doesn't even care.

I asked his name and again in a rude manner he said he doesn't know his name

A short guy with longs dreadlocks.

I wonder what did u see when appointing him,he can't even talk to the customers,it's manager's duty to ensure that all expired stock are out of the shelves but this particular manager doesn't care.

I'll not let this one rest,if it's how you Shoprite are treating your customers by selling them expired products and care less about them then the whole world should know

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