Expired product followed by rude customer service from the Manager at Shoprite in Uitenhage

Friday the 21st I went to do some shopping at Shoprite in Uitenhage central. One of the items I bought was a box of I&J burgers. I realised at home when I was preparing breakfast Sunday that something was smelling funny, when I checked the expiry date and saw that it had expired on the 10th of April 2021. That is after my fiance had tasted that it tasted sour.

Went to shoprite immediately to return it and to complain. We were helped by the cashier at the Kiosk counter. The manager arrived, didn't greet us, didn't ask us what was wrong he took the box and asked where was the rest of the burgers. And like I mentioned I had already cooked a few and that's when we noticed they were off.

He took the box went inside the shop, came back told the cashier that there was no other box with the same serial number and left.

When we asked the cashier where was the manager to apologies to us, she showed us the rude man who had just left. When we asked him why he didn't say anything to us, he imp**** we didn't buy it there but he had the slip for R1200 in his hand.

He was so rude and brushed us off as if we didn't matter, than finally he said he appologises "IF" we bought it there.

Never mat such an ******** manager who doesn't care about customers like that. I am disappointed in Shoprite the Uitenhage branch.