NN
Nonkoliseko N
1 reviews | Active since May 2010
22 Feb 2015, 10:49
Expired food with the future date
I bought pork bangers yesterday at shoprite and when i cook it it was old and sour, with unpleasant smell. I took it back this morning and the butchery manager confirmed that it was indeed expired. They knew that it was exoired and yet they package it. They gave us another one, which we found out that it was also the same as the one we returned. I am disgusted by shoprite's service. I can't keep wasting petrol by returning the stuff to shoprite. I am very unhappy something must be done about that shoprite because its not the first time I experience this with them.
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Shoprite's replyOfficial
23 Feb 2015, 16:34Hello mbopan,
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the pork bangers you purchased at Shoprite Mfuleni.
As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the pork bangers you purchased at Shoprite Mfuleni.
As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply23 Feb 2015, 16:34
Official
Hello mbopan,
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the pork bangers you purchased at Shoprite Mfuleni.
As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the pork bangers you purchased at Shoprite Mfuleni.
As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations