TN
Thabisile N
1 reviews | Active since Aug 2014
09 Mar 2015, 11:40
Expired Beeg corn bites
I went to Shoprite in Eloff street Johannesburg on the 06/03/15 and purchased a few items of which one of them is a packet of big corn bites, I put them in my locker @ work and on Monday the 09/03/15 when i wanted to eat them I realised they had expired on the 31/01/15. What were they still doing on the shelfs if they expired that long ago? Doesn't shoprite as huge as it is check for this staff?
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Shoprite's replyOfficial
09 Mar 2015, 17:13Hello Thabin25,
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the Big Corn Bites you purchased at Shoprite Eloff Street.
As a customer driven business, Shoprite understands the importance of providing customers will quality products. Shoprite has very strict safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation.
One of our representatives will be in contact with you shortly in order to gather product information relating to this matter.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the Big Corn Bites you purchased at Shoprite Eloff Street.
As a customer driven business, Shoprite understands the importance of providing customers will quality products. Shoprite has very strict safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation.
One of our representatives will be in contact with you shortly in order to gather product information relating to this matter.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply09 Mar 2015, 17:13
Official
Hello Thabin25,
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the Big Corn Bites you purchased at Shoprite Eloff Street.
As a customer driven business, Shoprite understands the importance of providing customers will quality products. Shoprite has very strict safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation.
One of our representatives will be in contact with you shortly in order to gather product information relating to this matter.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the Big Corn Bites you purchased at Shoprite Eloff Street.
As a customer driven business, Shoprite understands the importance of providing customers will quality products. Shoprite has very strict safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation.
One of our representatives will be in contact with you shortly in order to gather product information relating to this matter.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Best regards,