RW
Renee W
1 reviews | Active since Nov 2011
28 Jan 2015, 19:54
Employees with long fingers
So today my mother was ****** of her handbag by 3 Shoprite employees (wearing the uniform). After the police confirmed that we have every right to see the CCTV footage to point out the *******, the manager refused and said it was confidential. The other manager, Mavis, sat there grinning from ear to ear as it was one big joke. It is very clear that Shoprite is trying to cover their tracks by hiding the CCTV footage. The manager even refused to provide us with the branch managers details. Shoprite is liable for the damage and now want to make the evidence disappear.
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Shoprite's replyOfficial
29 Jan 2015, 15:11Hello rennie21,
Thank you for taking the time to contact Shoprite about your mother's unfortunate experience at Shoprite Pretoria North.
Unfortunately Shoprite does not provide security footage to members of the public in line with our security protocols but will gladly assist the SAPS in any investigation.
On behalf of the Shoprite supermarket chain, I would like to empathise with your mother's loss. The details of her experience will be brought under the attention of Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite about your mother's unfortunate experience at Shoprite Pretoria North.
Unfortunately Shoprite does not provide security footage to members of the public in line with our security protocols but will gladly assist the SAPS in any investigation.
On behalf of the Shoprite supermarket chain, I would like to empathise with your mother's loss. The details of her experience will be brought under the attention of Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply29 Jan 2015, 15:11
Official
Hello rennie21,
Thank you for taking the time to contact Shoprite about your mother's unfortunate experience at Shoprite Pretoria North.
Unfortunately Shoprite does not provide security footage to members of the public in line with our security protocols but will gladly assist the SAPS in any investigation.
On behalf of the Shoprite supermarket chain, I would like to empathise with your mother's loss. The details of her experience will be brought under the attention of Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite about your mother's unfortunate experience at Shoprite Pretoria North.
Unfortunately Shoprite does not provide security footage to members of the public in line with our security protocols but will gladly assist the SAPS in any investigation.
On behalf of the Shoprite supermarket chain, I would like to empathise with your mother's loss. The details of her experience will be brought under the attention of Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations