Employees *****ing from customers

The below Trial messages is from Feb 2019 FB complaint that i have logged.... See below no feedback was received and i have not received my cell phone that was ****** by cashier and packer.. I have been in contact with Miss Thomas who no longer work at the store.. The new manager told me to **** off he wont follow up My name is Lulama Ngete my contact number is *** … Good Day I went to Shoprite Liquor to purchase, Due LOASSHEDDING I COULNDT GET ENOUGH ASSISTANCE FROM THE PACKER I THEN PUT MY CELL PHONE NEXT TO THE TILL + THE PACKER WHO IS KNOWS AS RASTA GAVE IT TO THE CASHIER AND THE CASHIER GAVE TO SOME STRANGER THE IS FOOTAGE CONFIRMIANG ALL THIS I HAVEB BEEN CONTACTED, MY PHONE WAS ****** UNDER THE PREMISES OF SHOPRITE BY ONE OF YOUR EMPLOYEES+ THE RULE IS THE PACKER WAS SUPPIOSE TO GIVE IT TO THE SECUTIRY IN DUTY IN CASE THE CELL PHONE IS REPORTED MISSNING OR ANYONE CLAIMS IT THEN FEW QUESTIONS WILL BE ASKED AS TO HOW EVERYTHIING HAPPENED THE PACKER WAS *****ING THE PHONE BY GIVING IT TO THE CASHIER AND THE CASHIER HANDED IT OVER TOM SOME STRANGER FULL FOTTAGE IS AVAILABLE AND I WANT TO KNOW WHAT WILL BE CONSEQUENCES I DONT CARE OF YOUR INTERNAL PROCESS I WANT MY CELL PHONE BEFORE I GO TO SOCIAL MEDIA AND THIS WILL GO VIRAL. I WANT MY CELL PHNE BACK THEN YOU CAN FOLLOW YOUR INTERNAL PROCESS MY CONTACT NUMBER CURRENTLY IS ***

Hi Bree, thanks for getting in touch. We are sorry to hear about your experience. We will certainly give you a call regarding this. Many Thanks for the feedback, I haven't been contacted since the day of incident and the managers they made it a point not to issue with any information or way forward, your employees are *****ing from your clients and this is trend that has been happing for long if its not short parcels of food then its money....

Thank you for the additional information, we will be in touch

Could you please provide us with the name of the store Delft mall Shoprite Liquor

Thank you Bree! Feb 14, 2020, 3:15 PM I haven't heard any feedback from and all im doing is to do my own investigation regarding my cell phone that was ****** by Store managers daughter whose still at work , no was is suspended. So the best way now i to go so to social network and report Shoprite employees. Thank you Jul 7, 2020, 2:36 PM IM STILL FOLLOWING UP ON MY CELL PHONE THAT WAS ****** BY YOUR EMPLOYEES AT SHOP RITE IN DELFT .. THE PERSON WHO WAS DEALING WITH MY CASE MRS THOMAS IS NO LONGER AT THE STORE I HAVE BEEN IN COMMUNICATION WITH MR RHODES WHO IS ADVISING ME HE HAS GOT NOTHING TO DO WITH MY CASE I MUST **** OFF IF THIS IS NOT RESOLVED I WILL SUE SHOPRITE AND I WILL TAKE THIS TO THE PAPERS THIS IS THE NUMBER I HAVE JUST CALLED *** AND ADVISED TO **** OFF Your reference number is 309785. This is an automated response to confirm that your case is receiving attention. Jul 7, 2020, 4:33 PM

Hi Bree, we have responded to your previous message. We will get in touch with you regarding this. The same response i received on the 14th of Feb till to date i haven't received my Phone... trusts me if this is not resolved my next move is twitter and if i add lawyers in this case you will pay me back for the fess i have given you enough time send affidavit and blocked the phone... and im now being told to **** off when im following up Jul 9, 2020, 9:34 AM NO FEEEDBACK AGAIN YOU ARE QUITE MAYBE ISHOULD MOVE AN REPORT THIS TO ALL SOCIAL PAGES AND TWITTER