Electricity Slip

I recently moved to Bluedowns, unfortunately for me the house had no electricity. I went to the Shoprite center to get electricity with only the meter number as there was no previous tenant. The cashier who serve me said she is unable to help me as i should have a previous purchase slip, i tried explaining to her that there's none as this is a newly vacant house i just moved into but regardless of the explanation i gave she refused. I then requested to speak to the manager Mr Gerald Du plessis, who was busy at the time after a couple of minutes he attended me just after i greeted him he excused him self to attend the same cashier who was assisting me, got the story i was there for before i could say anything to him. He returned and said \indeed its a policy we cant not help you with out a slip\", i was astonished by this and said its indeed a stupid procedure as i walked out the store and never set my foot back in it! Such customer service, where is Humanity? "