1 reviews | Active since Jun 2014
Do we no longer practice customer care at Shoprite
Utterly disgusted to say the least,you staff is unprofessioanl and rude.Wanted to withdraw money from my account and believe me your cashier made a fool out of me infront of several patronage that my cards has been declined and I just paid for my purchase from her collegue.She has the nerve to tell the lady behind me that I am giving her attitude cause my card was declined.Only to leave the store and find that the transaction did go through as they had to reverse it back inti my account,So what does Shoprite have to say about this.I am disgusted and believe me I am not going to leave it here,cause I made a scene and not even the manager bothered to come and enquire,which stand as proof that this is normal.Randfontein Shoprite (station)You give Shoprite a bad name.Congratulations you just lost one of you most dedicated patrons.Keep it up and you it up and you might just end up without a few more.
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Randfontein Station.
As a customer driven business, Shoprite realises the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion, I would like to thank you for the opportunity to speak with you in order to gather further information in order to investigate this matter.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Randfontein Station.
As a customer driven business, Shoprite realises the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion, I would like to thank you for the opportunity to speak with you in order to gather further information in order to investigate this matter.
Kind regards
Devon Currie
Customer Relations