DK
Dawid K
1 reviews | Active since Feb 2015
24 Feb 2015, 08:45
Do not purchase any perishable goods here.
It happens frequently that I purchase milk at Shoprite Valhalla only to arrive home and the milk has gone sour. On all of these occasions, the milk was purchased long before the expiry date. I once brought milk there and took it back, only to find that the replacement milk was also sour. I then went back to the shop, opened a few random containers of the brand of milk I brought and discovered that ALL of them have gone sour. I used to purchase a lot of groceries there but will avoid this store at all costs and also advise my friends and family to do the same.
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Shoprite's replyOfficial
24 Feb 2015, 13:21Hello DaveJK,
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the dairy products you purchased at Shoprite Valhalla.
As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the dairy products you purchased at Shoprite Valhalla.
As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply24 Feb 2015, 13:21
Official
Hello DaveJK,
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the dairy products you purchased at Shoprite Valhalla.
As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the dairy products you purchased at Shoprite Valhalla.
As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations