DISREGARD FOR CUSTOMERS

DISGUSTING SERVICE- NO CARE FOR MY HEALTH POSING HEALTH HAZARD FOR ME I bought Cape Point 2kg mini 9 portions at checkers recently went to the store to tell them I had a bad experience with the product the guy I spoke with told me to call the Shoprite Customer care line as he is not able to just do anything I need to get a this reported there and he will get an email from customer liaison or something then he can assist, I called the customer care line spoke with Gcobisa Cengani who assisted me in initiating the complaint, she then told me to send images to their whatsapp line I did that she then called back to tell me the feedback she got from buyer and other people to say they are not going to compensate me or assist me with my complaint, I need to send what is remaining to the store waste my petrol again and they do not want to refund me for the R729 I paid disappointed does not even amount to how bad I feel after not getting value for my money, Requested from the agent to speak with the boss which that never happened Clement de Vos was apparently busy to attend to my complaint and there was nothing to be done by them, basically I wasted my money and they cannot do anything about it because I delayed in reporting the complaint, that is not true by the way they do not want to take accountability they want to blame me.