Disgusting service at shoprite burgersford.

I was at the Shoprite today Saturday 03/10/2020 and the service was: Horrible is an understatement. My family and I were treated like *********. I'm coming from Gauteng. I was there for a funeral and we had to get some refreshments. We had a basket and the essentials we had were too heavy so we decided to pick up the merchandise trolley and we put our basket. When we got to the tills. After paying the teller asks us about some empty 500ml bottle and she says we need to pay for it. Was assisted by Audrey Mofologela. She was even rude. When I told her I didn't like the service she was giving to us she kept on shouting at us. The securities took our slips and held us hostage at the door. The managers or looked at us like *****'s I have never and will never be treated like this ever again. Because I will never go to that shoprite or any other Shoprite for that matter.