Disgusting

<p>I purchased a hotplate on 03/04/2017 and when I got home I opened it and switched it on to start cooking however after a while I checked on the stove only to see that it was off and did not go on again. I then unplugged the stove and switched it on again and it did the same thing. I returned it to shoprite today and said that I did not want to take another as it might have the same problem as previous experience however Elizabeth the supervisor was extremely rude and arrogant and forced me to take another appliance and would not listen when I said I did not want anything else and would like my money back. She called a trainee manager who did not approach me as a client but listened to her employee and came to me and said that there is nothing wrong with the appliance and did not even ask me what the problem is. They created such a big scene that all other customers and staff stood there staring. Elizabeth wanted me to stand there and watch a stove for 20 minutes and I told her that I'm coming from work and have a small baby at home that I need to go home and see to but instead she accused me of having an attitude and then started shouting at my husband. We then left the appliance at the and we left keeping the receipt with us. All we want is our money back from shoprite and nothing else. We go there on a regular basis even though there service is disgusting. So Elizabeth and her trainee manager just need to ensure that we get our money back and we will never shop there ever again.</p>